Privacy Policy Statement

Welcome to Otilithano’s privacy policy. We are committed to safeguarding your information in compliance with South African POPIA and international standards.

Information We Collect

Personal data is collected only as needed to provide or improve our services and communications.

• Your name, contact details, and website information provided through forms or contact channels.
• Automatically collected technical data, such as IP address, device details, and browsing activity for site security and analytics.
• Information about your website and business for the purpose of delivering our SEO services.
• Consents and communications preferences provided when contacting us or using our services.

How We Use Your Information

All personal data is processed lawfully and transparently to carry out our services or fulfill your requests.

• To deliver and refine our SEO recommendations and support services.
• To respond to your service inquiries or provide relevant updates about your account.
• To improve our website, including analyzing usage data for better user experiences.
• To meet legal obligations, prevent fraud, and ensure security.

Legal Basis for Processing

We process your data based on contract necessity, consent, and legitimate interests.

Your data is collected and processed only for the specific purposes outlined and in accordance with local privacy regulations. If required, we seek your explicit consent for certain processing activities.

Sharing Information

Your personal data is never sold or disclosed beyond essential partners for business operations.

• Information may be shared with trusted service providers for technical support or analytics, subject to strict confidentiality.
• We comply with legitimate legal requests and regulatory duties as needed.
• All third parties are contractually bound to safeguard your data in line with this policy.

Data Security

We follow industry-standard practices for data protection, including encryption, access control, and regular reviews of security procedures. Your personal information is only retained as needed to fulfill service obligations or legal requirements.

Your Rights

You may request access, corrections, or removal of your data in line with your legal rights.

• Request to access or update your personal information at any time.
• Ask us to erase your details unless retention is legally required.
• Object to or restrict certain uses of your data as permitted under law.
• Withdraw your consent for communications or processing at any time.

Cookies and Tracking

We use cookies for analytics, site function, and remembering preferences. Details are in our cookie policy.

Cookie Policy Cookie Policy

Contact Us

For privacy concerns or data requests, you may contact us via the details below. We aim to resolve all privacy-related issues promptly.

Privacy Policy Changes

We may update this policy and encourage you to review regularly. Substantial changes will be highlighted on our website.